Questions shop owners ask
Straight answers about how Handlebar catches your missed calls and books the work. If yours isn’t here, book a call and ask me directly.
Is this a robot that answers my phone?
No. When a call gets missed, Handlebar sends a real text back in about 60 seconds and holds an actual conversation - answering questions and booking the job. It is not a canned autoresponder, and it does not pick up your live calls.
How much does it cost?
$997 to set up and $397 a month. Month-to-month, no contract. One booked job usually covers the month.
What happens when I miss a call?
Handlebar texts that caller back within 60 seconds, answers their questions, and books them on your calendar - so the job does not walk down the road to the next shop on their list.
Do I have to change my phone or my number?
No. You keep your number and your current setup. Handlebar works alongside what you already have and catches the calls you cannot get to.
Which shops is this for?
Dallas-Fort Worth home-service and auto-repair shops - HVAC, plumbing, electrical, and brake and auto shops - that lose jobs when they cannot get to the phone.
Is this just a chatbot?
No. Handlebar is an automation system, not a chatbot. The front desk - texting missed callers back and booking the job - is just where most shops start. From there it handles reminders, follow-ups, reviews, and win-backs. A website chatbot is available as an add-on, but it is not the whole product.
What else can you automate?
If your team does the same task the same way every time, it can probably be automated - appointment reminders, no-show recovery, following up on new web leads and open quotes, and custom automations built around how your shop runs. Book a call and we'll scope it.